KBM Nexus Flight Service
Operations analysis

Calls

Part 1 is about calls, which this demonstration does not have. Part 2 is a different thing: synthetic requests to the briefing service, which it does have.

Part 1 · Calls: kept in a separate snapshot

Not measured Known gap

The synthetic figures on these pages contain no calls. Every figure here counts synthetic requests, and a request is not a call. The timing records the requests come from hold no call identifier, so requests cannot be counted as calls or grouped into them, and no number in Part 2 is a number of calls.

The real demo calls are in a separate, fixed snapshot on the Recorded demo calls tab (85 archive entries when it was taken). They are shown there with their recordings, transcripts and review findings, and are never counted together with the requests below, or used to explain them.

Number of calls Not measured

Not derived from requests. The snapshot lists its own count.

What would measure it: A call identifier stored with each timing record, so that requests could be tied to calls.

How each call ended Not measured

Whether the caller got what they needed is not in request timing.

What would measure it: Call records with outcomes, reviewed by a person.

Transcripts Not measured

No transcript is used by the synthetic figures. Transcripts are on the Recorded demo calls tab.

What would measure it: Reviewed call transcripts, held apart from this dashboard.

Recordings Not measured

No recording is used by the synthetic figures. Recordings are played on the Recorded demo calls tab.

What would measure it: A person listening to real recordings, in a private review tool.

Known gap (Q-07): a timing record cannot be matched to the call it came from. Read the item.
Time rangeWhole synthetic windowLast 24 hours of the windowLast 6 hours of the window

Showing 1,200 synthetic requests, Mon 05 Jan 00:01 UTC to Thu 08 Jan 04:25 UTC. Dates are synthetic. Trends, Predictions and the Improvement queue always use the whole window.

Part 2 · Synthetic request explorer: requests, not calls

Synthetic
Requests, not calls. A request is one ask of the briefing service: a briefing, an alternate-airport check or a flight plan. One call could make several, and this data cannot say which.
Clear filters

Counts beside each outcome are for the type and time range chosen. A request with no timing record has no known outcome, so it appears only under "No timing record" and "Needs attention", never as slow or fast.

1,200 synthetic requests match, showing 1,051 to 1,075.

Synthetic requests. Not calls.
RequestStarted (synthetic)TypeOutcomePreparation timeSections with a skipped lookupPrediction
R-0150Mon 05 Jan 14:33 UTCBriefingCompleted3.7 sNoneTraining period
R-0149Mon 05 Jan 14:31 UTCBriefingSlow (over 8 s)9.0 sNoneTraining period
R-0148Mon 05 Jan 14:26 UTCBriefingRefused as invalid9 msn/aOver before 1 s
R-0147Mon 05 Jan 14:18 UTCBriefingCompleted7.5 sNoneTraining period
R-0146Mon 05 Jan 14:15 UTCType not recordedNo timing recordNot recordedNot recordedNot recorded
R-0145Mon 05 Jan 14:14 UTCBriefingCompleted6.0 sNoneTraining period
R-0144Mon 05 Jan 14:11 UTCBriefingCompleted2.1 sNoneTraining period
R-0143Mon 05 Jan 14:11 UTCBriefingCompleted3.7 sNoneTraining period
R-0142Mon 05 Jan 14:11 UTCBriefingCompleted2.3 sNoneTraining period
R-0141Mon 05 Jan 14:11 UTCBriefingCompleted3.6 sNoneTraining period
R-0140Mon 05 Jan 14:09 UTCBriefingCompleted5.1 sNoneTraining period
R-0139Mon 05 Jan 14:06 UTCBriefingCompleted2.6 sNoneTraining period
R-0138Mon 05 Jan 14:06 UTCBriefingCompleted2.6 sNoneTraining period
R-0137Mon 05 Jan 14:05 UTCType not recordedNo timing recordNot recordedNot recordedNot recorded
R-0136Mon 05 Jan 13:59 UTCAlternate-airport checkCompleted1.3 sNoneTraining period
R-0135Mon 05 Jan 13:54 UTCFlight planCompleted9 msn/aOver before 1 s
R-0134Mon 05 Jan 13:50 UTCBriefingCompleted3.4 sNoneTraining period
R-0133Mon 05 Jan 13:50 UTCBriefingCompleted5.6 sNoneTraining period
R-0132Mon 05 Jan 13:42 UTCBriefingCompleted7.5 sNoneTraining period
R-0131Mon 05 Jan 13:37 UTCBriefingCompleted4.0 sNoneTraining period
R-0130Mon 05 Jan 13:36 UTCBriefingCompleted3.6 sNoneTraining period
R-0129Mon 05 Jan 13:34 UTCBriefingCompleted2.7 sNoneTraining period
R-0128Mon 05 Jan 13:34 UTCBriefingCompleted2.3 sNoneTraining period
R-0127Mon 05 Jan 13:34 UTCBriefingRefused as invalid6 msn/aOver before 1 s
R-0126Mon 05 Jan 13:31 UTCBriefingSlow (over 8 s)8.0 sNoneTraining period
Engineering details: what a request record is

Each row is one synthetic timing record in the real record shape (fs.telemetry.request.v0), or a request the synthetic world lost before a record was written. Open a request to see its record, the field-by-field check of what was known at the 1-second mark, and which earlier requests the rolling baseline read.

The request number (R-0001 upward) is the order the requests were generated in. It is not a call number and is not stored in the record.