KBM Nexus Flight Service
Operations analysis

Improvement queue

Real evidence from the recorded demo calls: the archive's own Review & Learn findings, and what a small set of local checks flagged in the calls' text and fields. The synthetic lab's own queue (findings, hypotheses, a simulated decision log) is separate. Show it instead.

Time rangeLast 72 hoursLast 24 hoursAll recorded

Every recorded call with a usable start time, as of Tue 29 Sep 2026 14:53 UTC (Tue 29 Sep 2026 09:53 CDT).

Review & Learn findings

Recorded demo calls

Read-only mirror of the archive's own Review & Learn board. Nothing here can be accepted, fixed, verified or dismissed — that stays in the archive's own tool. "Implemented, verification not recorded" means implemented, not independently checked; a "Marked verified in archive" record is shown as the archive marks it, and its evidence is not included here — this page never claims to have checked it again. A reference or a history note may be shown truncated.

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8 of 8 finding(s) shown.

Implemented, verification not recorded phrasing medium call 28
What went wrong
Mike: read field elevation and density altitude, not how high the density altitude is above field elevation.
What was expected
field elevation X feet, density altitude Y feet
Must say
field elevation · density altitude
Must not say
above field elevation
Reference recorded with the status
flight-service 9262aed
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: Mike's request on the call
Implemented, verification not recorded platform high call 28
What went wrong
The caller's 'Yes' abandoned the weather lookup while it was running ('Tool execution was abandoned due to user input'); Albert had to call again.
What was expected
The lookup finishes even if the caller speaks.
Reference recorded with the status
voice platform tool setting interruption_mode = disable_during_tool (19 Sep)
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: config change, no briefing-text test
Not a problem in the archive other low call 28
What went wrong
Automatic check failed on the freezing-level G-AIRMET ('No SIGMETs or airmets on route' followed by the freezing level).
What was expected
Reference recorded with the status
evaluation criterion clarified 19 Sep
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Not a problem in the archive: dismissed: the check was wrong
Not a problem in the archive other low call 27
What went wrong
Automatic check failed on the freezing-level G-AIRMET ('No SIGMETs or airmets on route' followed by the freezing level).
What was expected
Reference recorded with the status
evaluation criterion clarified 19 Sep
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Not a problem in the archive: dismissed: the check was wrong
Implemented, verification not recorded flow medium call 26
What went wrong
The greeting was cut off by 'Mm-hmm', and Albert repeated the advisory statement three times before taking the flight.
What was expected
Greeting plays once, uninterrupted; acknowledgements don't interrupt; advisory said once.
Reference recorded with the status
agent config 19 Sep: greeting not interruptible, acknowledgement ignore terms, …
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: config change
Implemented, verification not recorded readback medium call 26
What went wrong
DD-175 blocks not taken: alternate, ETE to alternate, unit/home base; pilot rank handled as 'not part of a filed plan'.
What was expected
Take every DD-175 block and read it back in block order.
Reference recorded with the status
agent prompt 19 Sep: DD Form 175 section (blocks 1-16 + unit)
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: verified on Mike's 01:18Z call
Implemented, verification not recorded wrong value high call 24
What went wrong
Arrival forecast wind was read from the TAF period that had already ended: 190 at 6, while the FM190000 group (150 at 3) governed the ETA of 0045Z. Ties in the +/-1 h window went to the first period scanned.
What was expected
Forecast for McAlester at the arrival time: wind one five zero at three.
Must say
one five zero at three
Must not say
one nine zero at six
Reference recorded with the status
flight-service 8b8e750 (TAF window tie-break)
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: from the 18 Sep audit
Implemented, verification not recorded missing item medium call 24
What went wrong
Freezing level was not stated, and the automatic check flagged 'No SIGMETs or airmets' against the freezing-level G-AIRMET.
What was expected
State the freezing level after the adverse conditions.
Must say
Freezing level
Reference recorded with the status
flight-service 8b8e750; evaluation criterion clarified 19 Sep
History (1)
  • Sat 19 Sep 2026 03:24 UTC — Implemented, verification not recorded: from the 18 Sep audit

From the recorded demo calls (measured)

Recorded demo calls

Found by a small fixed set of local checks of what was recorded (text and fields). No recording was listened to and no model judged a call. A call a check cannot decide is "unknown", and is never counted as fine. Counted over 58 calls in All recorded — never over the synthetic examples in the separate synthetic lab, which are never combined with these. Review status: none is recorded here; the human review of real calls stays on the archive's own Review & Learn board above, and these checks never close or reopen anything.

M-AUTOMATIC_CHECKS Flagged on 5 calls in this range

An automatic check failed

5 of 34 calls the rule could decide (14.7%). First flagged 2026-09-18T20:06:11Z, latest 2026-09-19T01:18:14Z (in this range).

Examples: call · call · call · call · call

M-ADVISORY_NOTICE Flagged on 3 calls in this range

The agent spoke but did not give the notice

3 of 34 calls the rule could decide (8.8%). First flagged 2026-09-18T20:06:11Z, latest 2026-09-20T06:47:37Z (in this range).

Examples: call · call · call

M-FINDINGS_VERIFIED Flagged on 3 calls in this range

A review finding is open, or implemented and not yet verified

3 of 4 calls the rule could decide (a share is shown from 30 calls). First flagged 2026-09-18T22:37:31Z, latest 2026-09-19T01:18:14Z (in this range).

Examples: call · call · call

M-WEATHER_LOOKUP Flagged on 1 call in this range

The weather lookup returned an error

1 of 16 calls the rule could decide (a share is shown from 30 calls). First flagged 2026-09-19T01:18:14Z, latest 2026-09-19T01:18:14Z (in this range).

Examples: call