KBM Nexus Flight Service
Operations analysis

Calls

Part 1 is about calls, which this demonstration does not have. Part 2 is a different thing: synthetic requests to the briefing service, which it does have.

Part 1 · Calls: kept in a separate snapshot

Not measured Known gap

The synthetic figures on these pages contain no calls. Every figure here counts synthetic requests, and a request is not a call. The timing records the requests come from hold no call identifier, so requests cannot be counted as calls or grouped into them, and no number in Part 2 is a number of calls.

The real demo calls are in a separate, fixed snapshot on the Recorded demo calls tab (76 archive entries when it was taken). They are shown there with their recordings, transcripts and review findings, and are never counted together with the requests below, or used to explain them.

Number of calls Not measured

Not derived from requests. The snapshot lists its own count.

What would measure it: A call identifier stored with each timing record, so that requests could be tied to calls.

How each call ended Not measured

Whether the caller got what they needed is not in request timing.

What would measure it: Call records with outcomes, reviewed by a person.

Transcripts Not measured

No transcript is used by the synthetic figures. Transcripts are on the Recorded demo calls tab.

What would measure it: Reviewed call transcripts, held apart from this dashboard.

Recordings Not measured

No recording is used by the synthetic figures. Recordings are played on the Recorded demo calls tab.

What would measure it: A person listening to real recordings, in a private review tool.

Known gap (Q-07): a timing record cannot be matched to the call it came from. Read the item.
Time rangeWhole synthetic windowLast 24 hours of the windowLast 6 hours of the window

Showing 1,200 synthetic requests, Mon 05 Jan 00:01 UTC to Thu 08 Jan 04:25 UTC. Dates are synthetic. Trends, Predictions and the Improvement queue always use the whole window.

Part 2 · Synthetic request explorer: requests, not calls

Synthetic
Requests, not calls. A request is one ask of the briefing service: a briefing, an alternate-airport check or a flight plan. One call could make several, and this data cannot say which.
Clear filters

Counts beside each outcome are for the type and time range chosen. A request with no timing record has no known outcome, so it appears only under "No timing record" and "Needs attention", never as slow or fast.

1,200 synthetic requests match, showing 301 to 325.

Synthetic requests. Not calls.
RequestStarted (synthetic)TypeOutcomePreparation timeSections with a skipped lookupPrediction
R-0900Wed 07 Jan 13:43 UTCBriefingCompleted5.6 sNoneScored at 1 s
R-0899Wed 07 Jan 13:42 UTCBriefingSlow (over 8 s)8.8 sNoneScored at 1 s
R-0898Wed 07 Jan 13:40 UTCBriefingRefused as invalid10 msn/aOver before 1 s
R-0897Wed 07 Jan 13:39 UTCFlight planCompleted9 msn/aOver before 1 s
R-0896Wed 07 Jan 13:34 UTCBriefingRefused as invalid4 msn/aOver before 1 s
R-0895Wed 07 Jan 13:33 UTCBriefingSlow (over 8 s)10.3 sNoneScored at 1 s
R-0894Wed 07 Jan 13:33 UTCFlight planCompleted8 msn/aOver before 1 s
R-0893Wed 07 Jan 13:29 UTCBriefingCompleted3.7 sNoneScored at 1 s
R-0892Wed 07 Jan 13:26 UTCBriefingCompleted5.0 sNoneScored at 1 s
R-0891Wed 07 Jan 13:26 UTCBriefingSlow (over 8 s)9.3 sNoneScored at 1 s
R-0890Wed 07 Jan 13:21 UTCBriefingCompleted2.6 sNoneScored at 1 s
R-0889Wed 07 Jan 13:21 UTCAlternate-airport checkCompleted1.2 sNoneScored at 1 s
R-0888Wed 07 Jan 13:21 UTCBriefingSlow (over 8 s) Near the time limit15.5 sNoneScored at 1 s
R-0887Wed 07 Jan 13:09 UTCAlternate-airport checkCompleted1.5 sNoneScored at 1 s
R-0886Wed 07 Jan 13:03 UTCBriefingCompleted7.3 sNoneScored at 1 s
R-0885Wed 07 Jan 13:03 UTCFlight planCompleted6 msn/aOver before 1 s
R-0884Wed 07 Jan 12:57 UTCBriefingCompleted3.1 sNoneScored at 1 s
R-0883Wed 07 Jan 12:55 UTCBriefingCompleted3.7 sNoneScored at 1 s
R-0882Wed 07 Jan 12:55 UTCBriefingCompleted7.9 sNoneScored at 1 s
R-0881Wed 07 Jan 12:48 UTCBriefingCompleted7.4 sNoneScored at 1 s
R-0880Wed 07 Jan 12:45 UTCBriefingRefused as invalid7 msn/aOver before 1 s
R-0879Wed 07 Jan 12:41 UTCType not recordedNo timing recordNot recordedNot recordedNot recorded
R-0878Wed 07 Jan 12:39 UTCBriefingCompleted4.1 sNoneScored at 1 s
R-0877Wed 07 Jan 12:38 UTCBriefingSlow (over 8 s)8.8 sNoneScored at 1 s
R-0876Wed 07 Jan 12:35 UTCBriefingRefused as invalid10 msn/aOver before 1 s
Engineering details: what a request record is

Each row is one synthetic timing record in the real record shape (fs.telemetry.request.v0), or a request the synthetic world lost before a record was written. Open a request to see its record, the field-by-field check of what was known at the 1-second mark, and which earlier requests the rolling baseline read.

The request number (R-0001 upward) is the order the requests were generated in. It is not a call number and is not stored in the record.